SUPPORT
FREQUENTLY ASKED QUESTIONS
You can contact a support representative at any time.
TECHNICAL INQUIRIES
Kindly use our Support Contact Form to specify any issue or question you may have. One of our Customer Service Representatives will be in touch within 24-48 hours.
All devices should work! Our ebooks, audiobooks, and music are all very dynamic.
All common browsers are supported. We recommend that you always download the latest update to ensure compatibility. If you're unsure, the following are safe bets: Google Chrome, Firefox, Safari, Opera, Internet Explorer, and use one of these operating systems: Windows, Mac OS, iOS, Android, Windows Phone, and Linux.
Our support staff. Please let us know everything you can about your problem and we will get back to you as soon as we can with a solution. Expect an answer within 24 hours!
That's what we're here for. Please contact our support staff and describe your problem in-depth. They will get back to you as soon as they can - normally within one day.
Did you install Adobe Digital Editions yet? If not, download it now from their website. If you already have Adobe Digital Editions installed, or if you're having trouble installing it, contact technical support toll free at 1-855-432-7571.
Viewax support can help you out if you contact them and describe your issue in detail.
BILLING AND MEMBERSHIP
Your account can be cancelled at any time, no questions asked, by contacting one of our Customer Service Representatives toll free at 1-855-432-7571 or by using our cancellation form by Clicking Here.
You can reach Viewax's live support by email at support@viewax.com or toll free by phone number at 1-855-432-7571.
Contact requests@viewax.com and we'll see what we can do.
You should have been emailed a cancellation confirmation email after cancelling. But if not then contact our support staff department and they will help you. It's possible that the email is in your junk or spam folder.
You're sure to find new stuff very often as Viewax is very hard at work expanding the library.
Yes! We have no rules against that. Quite the contrary, we even encourage it. That's part of the value we offer here at Viewax.
Send an email to requests@viewax.com and we'll sort you out!
HAVE QUESTIONS OR COMMENTS?
Contact our live representatives
1-855-432-7571
Viewax
Tifton s.r.o.
Dienzenhoferovy sady 1112/3
Smichov, 150 00 Prague 5
Czech Republic
Corporate Registration #065 50 631
Copyright Viewax 2018. All rights reserved.
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